FAQ's

What is special about our Mangoes from Mango Mania?

Our Mangoes have a unique flavor and taste as it is purely 100% natural. No carbide, No chemicals, it’s free from all such easy marketing techniques. It can be defined only if you taste it once.

How to place an online order?

Simply, click on order or pre-order button then fill the no. of quantity of your order, then update your cart to proceed payment

How to make a payment?

Simply, click on order or pre-order button then fill the no. of quantity of your order, then update your cart to proceed payment.

How do I know my Order has been confirmed?

Once the payment authorization is received for your order, you will receive an email with the details and order ID and expected delivery time also. When we ship the item, the manifest will be mailed to you, which contains all the required information about your delivery.

What is the minimum quantity I can order?

Once the payment authorization is received for your order, you will receive an email with the details and order ID and expected delivery time also. When we ship the item, the manifest will be mailed to you, which contains all the required information about your delivery.

What is the delivery period in Chennai?

Next day delivery for orders from Chennai.

What is the delivery period for the rest of Tamil Nadu & Pondicherry?

Orders placed will be delivered within 2-3 days from the dispatched date.

What about shipping charges?

We charge flat shipping charges of Rs.180 per order within Tamilnadu, Rs.230 for orders from Kerala and Karnataka

What about the return policy?

You are aware that fruits such as mangoes are a perishable item, so we do not offer any return policy. And we do not entertain cancellations.

What if I get damaged or bad mangoes?

Just take a picture and mail us immediately with your order details. So that we arrange free replacements for bad or damaged mangoes in your next order. We provide a discount coupon code which you can use on your next order to settle claims for the mangoes you have received.

How does the fruit mature and How to know whether the mangoes are ready to eat?

When the raw mangoes are harvested from the tree, they are laid on specially prepared haystacks, where they mature the natural way. Eventually, as the fruit matures, the color of the mangoes turns from green to golden yellow and starts to impart a sweet aroma. The mangoes will be ready when they feel SOFT as you gently press it, when they smell sweet at the top and when they have wrinkles on the skin. It is NOT necessary that mangoes will turn completely yellow the way they show it on TV, they might be semi green as well, as they are naturally ripened.

How are the mangoes processed and packed?

The stage of ripened mangoes is determined by the time taken to transfer to the destination of delivery. All mangoes are then thoroughly examined for any skin flaws. This examination is done prior to the mangoes being wrapped in a paper and are then placed in their subsequent compartments in such a way that the fruit are not in contact with each other. The exterior of the carton is made of strong 5 ply E-Flute. For further and enhanced protection of mangoes, sheets are placed above and below the mangoes. Ultimately, each carton is then properly strapped and sealed making long-distance travel worthwhile. We generally send RAW mangoes, so that they are semi-ripe by the time it reaches its destination.

Do the Mangoes require any special care at home?

Mangoes do require some special care at home. Here are some tips :

Do not refrigerate the mangoes. Keep them in the gross box at room temperature.
Do not cut the mangoes the moment you receive them. Cut them only If, it turns yellowish with a very pleasant sweet smell.
You can put mangoes in a fridge to increase the shelf life period, once it is ripened and ready to eat.
Whenever you receive the mangoes, take it out from the box and put it on a free air for some time and repack them like green on the bottom and yellow above in order to serve the right one.

How to expedite or slow down ripening process?

It is a simple natural phenomenon that under warmer conditions mangoes ripens faster and less warmth relatively slows down the ripening process. However, exposing mangoes to extreme heat or cold will affect ripening process and/or spoil the mangoes. To expedite ripening, you can wrap mangoes in paper and place them in a box surrounded by hay or cut papers. Keeping the mangoes in the room temperature will relatively slow down the ripening process

When to refrigerate mangoes?

Refrigerate mangoes only when they are fully ripe. Refrigerating before it ripens will halt the ripening process and may not recover to ripening though kept at room temperature after refrigeration.